Key Accountabilities

- Capture all queries and complaints from customers, both internal and external, coming in by phone, fax, e-mail, with specific attention on complaints about products.
- Interact with all possible InBev departments in order to provide an answer to the customer.
- Receives answers and reactions from InBev departments and communicates to the customer.
- Call back to the customer in order to check if solution has been executed and to capture customers reaction and satisfaction.
- Close the query / complaint in the database.


We Require

- High School Education
- Fluent English Language Skills
- Excellent Communication Skills
- Computer skills (Microsoft office : excel, word, outlook);
- Able to work on own initiative and prioritize workload effectively
- Team player


We Offer

- Motivational Salary + Bonus
- Excellent Opportunities for Personal and Professional Growth/Development
- 5 Weeks Vacation
- Lunch Vouchers
- Beer Vouchers
- Flexi Pass
- Contribution to Pension Plan


Start Date Immediately


Contact:
InBev Business Services Czech s.r.o.
Jeroen Buyssens
V parku 2326 / 18
148 00  Praha
Česká republika
tel.: +420 272 078 053