Order Taking Specialist with Dutch
- Field:
Customer Service, Multilingual
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- Languages:
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Dutch, English
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- Benefits:
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Education, Extra vacation, Meal tickets
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- Job type:
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Full time
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- Position:
- Order Taking Specialist with Dutch
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- Experience necessary:
- Yes
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- Salary:
- To be discussed
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- Posted on:
- 13.10.2010 10:27:12
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Key Accountabilities
- Capture all incoming orders from customers or AB InBev country organizations by fax, mail, EDI, YBW. For returns the order taker can receive instructions from the CSC Agent to enter the order in the system.
- Enter orders in SAP and other systems according to the systems in use in the countries in scope for CSC
- Verify completeness, availability of product, customer credit, (and pricing), verify if there are specific logistic rules. The order taker must also take into account the specifications of the Customer master data.
- Monitor and solve Trinity, DDNS, e-hub and other system failures that don't require interaction with customers.
- Archive documentation received from customers
We require
Education
- High school (dutch MBO education)
Experience
- Experience in working in an ERP environment preferred
- Experience with SAP order module preferred
Behavioral Competencies
- Good communication skills
- Work in a multi-cultural environment
- Highly customer & service oriented mindset
- Responsibility and reliability
- Basic business sense
- Good analytical and problem solving skills
- Highly results focused
- Ability to generate team cooperation
- Ability to be flexible with position duties and scope of work
- Ability to work on own initiative and prioritize workload effectively
- High level of accuracy
- Hands-on mentality & pro-active attitude
Technical Competencies :
- Knowledge of SAP or other ERP applications
- Computer skills (Outlook, Word, Excel, PowerPoint, etc)
We offer
- Motivational Salary + Bonus package
- 5 weeks vacation
- Meal vouchers
- Beer vouchers
- Flexi Pass
- Contribution for Pansion Plan
- Opportunities for Personal and Professional Growth/Development
Contact:
InBev Business Services Czech s.r.o.
Kristýna Patenidisová
V parku 2326 / 18
148 00 Praha
Česká republika
tel.: 272 078 852